FAQ

FAQ

Most frequent questions and answers

By the next business day! Unless it’s a Holiday and then it will be the next business day after the Holiday.

We use USPS to ship and each item is fully insured!
You will know the exact day it will arrive within the US.
For International Orders it will vary, but we can give you a good time frame.

You have three days to send it back for a refund. You are responsible for the shipping cost to get it back.
*We do not take returns on formal pieces. These are all sales final.

We do! If at a later date you need a ring sized or necklace shortened we can do that for a small fee.

Things happen and we know that sometimes through normal wear and tear or an accident something may get broken.
Again we can usually fix it. Reach out to us and we can assess the situation.